Covid 19 FAQs

Last Updated: March 23, 2020 2:00 PM Central

The Claridge team has been educated on the standards of personal hygiene and social distancing as recommended by the CDC, and we are maintaining safe practices and cleanliness in all manufacturing processes and procedures. We hope everyone understands COVID-19 is serious and we should all be doing everything we can to limit its spread.

In these times of great uncertainty brought about by COVID-19, the Claridge team is working in accordance with the updated CDC guidelines to maintain uninterrupted services from quoting to order entry, all the way through to production and delivery. As such, below you will find general COVID-19 FAQs, along with additional contacts listed by region.

Thank you for your understanding and your patience as we work through these difficult and uncertain times.

General Covid - 19 FAQs

Q: I can’t reach my primary contact, how do I check the status of my order?

Click HERE for additional contacts in your region.

Q: Are all Claridge production facilities running and shipping products?

Harrison, Arkansas — no operational disruptions at this time

Wetumpka, Alabama — no operational disruptions at this time

Corona, California — working split shifts in sales, service and project management, with manufacturing working full shifts.

Click HERE for primary contacts by region.

Q: I need help with a quote?

You can submit quotes online HERE or click HERE to find a contact for your region.

Q: What happens if my order is put on hold?

Please contact your customer service person to take care of your request. Click HERE to find a contact in your region.

Q: Does Claridge foresee any supply chain issues?

Claridge sources very few materials and parts from overseas and we aren’t experiencing any supply chain or operational disruptions at this time. We do not foresee any issues for the next 90 days and will keep you updated as the situation unfolds.

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