Freight Policy
Every effort will be made to ship in accordance with customer requested freight carriers. Claridge is not responsible for damage in shipment when the product is shipped on a third party or collect basis. In the event of visible freight damage, note the damage on the freight bill and notify the carrier at once for inspection. Note that carriers require reports of damage within 5 days. Failure to report visible damage or loss is the consignee’s responsibility. Concealed damage or loss is the consignee’s responsibility. Concealed damage identified after 5 days from receipt is the sole responsibility of the consignee.
