Glass Writing Surface Guarantee
When properly installed in a suitable environment and under normal intended usage, care, and maintenance, including the use of proper markers, erasers, and cleaners; Claridge glass whiteboard writing surfaces are guaranteed for ten years. This warranty excludes, among other things, any and all damages resulting from earth movements or any other natural and/or man-made disasters. We do not recommend the use of abrasive cleaners on the glass surface as they may dull or “pit” the surface of the glass. The guarantee covers replacement of defective surfaces but does not include damage to the edge of the glass board, the cost of removal or reinstallation.
Claridge stands behind every product we make; we are confident that with the proper care and maintenance, our products are the most durable of any in the industry today. Please take the time to read and follow the guidelines we’ve outlined to ensure that your visual display surfaces will reach their full potential for the life of the product.
Every effort will be made to ship in accordance with customer requested freight carriers. Claridge is not responsible for damage in shipment when the product is shipped on a third party or collect basis. In the event of visible freight damage, note the damage on the freight bill and contact a Claridge Writing Surface Expert at once to arrange for an inspection. Note that carriers require reports of damage within 5 days. Failure to report visible damage or loss is the consignee’s responsibility. Concealed damage or loss is the consignee’s responsibility. Concealed damage identified after 5 days from receipt is the sole responsibility of the consignee.